Our Ordering Process
We use a simple quote system to process orders, allowing you to upload graphics and approve mockups before making any payment. You must have an approved account to view pricing and place orders. To get started, click LOGIN in the top menu.
Creating a New Account
- On the Login page, under Register, fill out the required information and click Register.
- Once your account is approved, you’ll receive a confirmation email. The first time you log in, you’ll be prompted to set a password.
Placing an Order
- From the Products menu, browse our store.
- View a product, choose color options if available, enter your desired quantity, and click Add to Quote Request.
- Repeat this step for additional products.
- From the top menu, go to Quote/Cart.
- Review your selected items and quantities, then click Request a Quote.
- A confirmation email will be sent.
- Minimum order amount is $500.00.
Uploading Graphics
- Visit My Account and click Upload Graphics.
- Upload the images you’d like engraved.
- In the message box, specify which image goes on which product.
- For reorders, there’s no need to re-upload images — just let us know to use the images already on file.
- Please do not upload copyrighted or branded images without permission.
Note: All products are stocked at our facility, but due to customization requirements, availability must be verified. For new orders with artwork not on file, we will email a PDF mockup for your approval before proceeding.
Approving & Paying for Your Order
- Log in and go to My Account.
- Select Approved Quotes and choose the one you wish to process. Click Add to Cart.
- Proceed to Checkout and complete payment. You’ll receive a payment confirmation email.
Production & Shipping
- Once paid, your order is added to our production queue. Orders ship within 14 days, and you’ll receive a shipping confirmation email with tracking details.
Why This Process?
Our multi-step process ensures you get exactly what you want, with custom engraving approved by you before production begins.